Are your emails compliant with the European Accessibility Act?

Apr 7, 2025

The European Accessibility Act (EAA) introduces new requirements for digital accessibility, particularly impacting emails and newsletters. Are your email campaigns compliant with this European regulation? Ensuring an inclusive and accessible experience is now a legal obligation.

Summary

Why email accessibility is essential

With the adoption of the European Accessibility Act, web accessibility is no longer optional but mandatory. An accessible email ensures that everyone, including people with disabilities, can read and interact with your messages. It also enhances your user experience (UX), broadens your audience, boosts engagement, and, if you communicate about it, strengthens your brand image.

Which email solution should a media company use to comply with European legislation?

Rules to follow for an accessible email

To comply with newsletter accessibility standards, your emails must follow certain guidelines:

  • Adhere to WCAG and RGAA standards
  • Ensure good color contrast
  • Use readable fonts with an appropriate size
  • Include alt descriptions for images
  • Make links and buttons easily clickable
  • Optimize HTML structure for smooth reading

Best practices for an inclusive newsletter

Adopting an inclusive marketing approach involves concrete actions:

Mistakes to avoid

To ensure email compliance, avoid:

  • Text embedded in images without alternative descriptions
  • Low-contrast colors
  • Buttons that are too small or too close together
  • Poorly structured HTML code

Summary table of best practices

CriterionBest Practice
Color contrastMaintain a minimum ratio of 4.5:1
Alternative textAdd descriptions to images
Font sizeMinimum 16px for readability
NavigationEnsure smooth keyboard navigation
Screen reader compatibilityTest with adapted tools


No time to read? Here’s a recap

In short: Do your emails and newsletters comply with the European Accessibility Act?

  • The European Accessibility Act sets standards to ensure the digital accessibility of emails and newsletters.
  • An accessible email improves user experience and ensures compliance with European regulations.
  • Key criteria include adhering to WCAG and RGAA guidelines, ensuring good color contrast, using readable fonts, and adding alt descriptions to images.
  • Inclusive marketing relies on clear subject lines, clean layouts, and screen reader compatibility.
  • Avoid common mistakes: text embedded in images without alt text, small buttons, and unstructured HTML.
  • Adopt responsive, readable, and compliant emails to reach a broader audience and ensure legal compliance.